FAQ - Integration

Frequently Asked Questions

How do file sending periods work?

Files are sent at specific times predetermined in the integration settings.

Example: We can set the file to be sent every 12 hours, for example: at 5am and 5pm. However, the file will only be sent after the sending delay.

How does the sending delay work and what is it?

We need to set a delay for sending, which we recommend to be at least 6 hours. This delay is used to wait for messages with more up-to-date information to arrive in order to assemble the file, which is why it is important.

Example: We set the file to be sent at 5am and 5pm with a delay of 1 hour, in this case the files will be sent at 6am and 6pm respectively.

What happens to messages with delays longer than the integration configuration period?

When late messages arrive in which the file in which they were to be included has already been sent, they are ignored and are not included in the exported file.

How much storage space do files sent to the bucket take up?

This depends on the file types defined for the integration (.csv or .parquet), .parquet takes up less and .csv.gz takes up a little more, but it is still very little, reaching around 1mb per day considering that you have 10 thousand devices.